How long will my order take to arrive?
Cycling Canada ships once a week through Canada Post. Orders should be delivered within two weeks but may be delayed due to office closures, statutory holidays or other events.
How can I track my order?
Once your order has been fulfilled, you will receive a shipping confirmation email. A tracking number will be included, which will allow you to track your delivery through Canada Post. You will receive an additional email when the package goes out for delivery and a final email once it has been delivered.
I received a delivery notification but do not have my package. How do I proceed?
Cycling Canada unfortunately does not have any control over an order once the package has been received by Canada Post. Please contact Canada Post directly to investigate the issue further.
Can I pick up my order instead of having it shipped?
All of our orders are packaged and shipped from the Cycling Canada office in Milton, ON. If you selected order pickup, you will be contacted to arrange a time to come to the office and pick up your order during business hours. The address is:
2015 Pan Am Boulevard
Milton, ON, L9E 0K7
Do you offer international shipping?
At this time, we only offer shipping within Canada and to the United States.