Frequently Asked Questions

How do I cancel my order?
Order cancellations are not guaranteed and may only be made if your order has not been shipped. To request an order cancellation, please email shop@cyclingcanada.ca

The items in my package do not match my order confirmation, or are damaged or defective. How do I proceed?
Please email shop@cyclingcanada.ca and include a description of the issue, your order number, item(s) ordered and item(s) received.

Do you have a physical storefront?
Cycling Canada does not have a physical storefront; our merchandise is only available for purchase online.