Any exchange or return item must be sent back to Cycling Canada in its original condition within 30 days. If an item has been worn, damaged or is missing its original tags, it will not be processed for a return or exchange.
The customer is responsible for all shipping fees related to returns or exchanges.
The following items are final sale and not eligible for return or exchange:
- Items purchased in-person at an event
- Items that have been personalized or customized in any way
- Sale items
To return or exchange a product, please email shop@cyclingcanada.ca